After going online to view the details of all the case options available, some from Belkin and other 3rd party manufacturers. The ordering process only took a minute. It was quick and simple. So far all seemed fair and good. Then, as I completed the order, the ship date on the product appears on the screen nearly 5 weeks into the future. This didn’t sit well with me but Apple had expired their inventories. I wanted a free case but I didn’t want to have to worry about my shiny, brand new iPhone 4 getting scratched up. I had already ordered and received a Zagg invisibleShield screen protector, now I just need the Apple Bumper case to completely protect the device. Needless to say, I’m a little anxious to get my new baby fully covered and waiting over a month will not be easy.

Then, yesterday happens, I receive an email from Apple Shipping Notification telling me my black iPhone 4 bumper has shipped and will be here within a week! Yay! Not sure how many people out there also received a happy notification like this about their cases, I also would like to know if the 3rd party cases offered are shipping now as well.

Anyway, thank you Apple, and thank you Steve Jobs for doing the right thing.

UPDATE! 2010-07-28 – It’s arrived! EVEN EARLIER!

Guess what showed up in the mail today? Estimated delivery date showed Aug. 3rd, but here it is, almost a week early! Thanks Apple. Unfortunately my Griffin iPod USB cable doesn’t plug in all the way when the bumper is on, eeks. Otherwise, I’m completely covered now

Apple iPhone 4 bumper

So why is Google trying to keep this one under wraps? Mostly because of one thing…they don’t want to stoke the successful fires of the iPhone. While Apple recently released the iPhone 4 to sell 3 million devices in as many weeks, breaking all records, RIM is seeing their market share shrink by the day. Google has seen some success with Android, although it was also just discovered that a recent estimate of Apps in Google’s App Store was over exaggerated. That kind of shady news as well as the discontinuation of the Nexus One can’t feel good to the search giant.

Although Android phones are quite functional, reports from the field indicate the customer satisfaction is quite a bit lower than that of iPhone users. Even with this latest iPhone 4 antenna debacle, Apple and AT&T are seeing HALF the return rate with the iPhone 4 as with the previous generation iPhone 3GS which had no purported antenna problem.

So, it’s no secret why Google must try and keep this secret. Goodbye Nexus One…thank you for trying.

With a history of world class customer service, and lately, unprecedented transparency and communication from CEO Steve Jobs on every issue from no Flash support on their mobile devices to this antenna issue. We’ve seen open letters and open emails on every subject. This conference is the latest in what seems to be an emerging culture of openness.

The conference started out by showing how gripping almost any mobile, wireless device in the “wrong way” can cause signal loss. The first example being quite dramatic as they show a RIM Blackberry Bold 9700 dropping from 5 bars down to 1 bar when gripped the wrong way. Other popular smartphone platforms and manufacturers were mentioned, Android, Samsung, etc etc.

Jobs goes on by showing and explaining how the way antenna signals work, that all of these phones, any wireless device, will have this bad grip problem. It’s the laws of physics. Wait! You mean Apple hasn’t innovated enough to the point of defying the laws of physics!?!? I want my money back! He then explains how the iPhone 4 also went through shielded room tests etc.

Support issues…if this is such a big deal, as the media likes to portray, then out of the 3 million devices sold since it’s launch, there must be a ridiculous number of support calls about this problem. Actually, Steve reveals, that only .55% of all iPhone 4 owners have called about this problem. A little over half of one percent. While that’s probably higher than it should be, this is not the epidemic the media and class-action legal teams would have you believe.

Return rates…Wow, the previous generation iPhone 3GS averaged a 6% return rate with AT&T stores. Jobs indicates that this is below industry average. However, with the iPhone 4 and all of its supposed ‘issues’ the return rate is at a mere 1.7%. What’s going on here?

Jobs then goes on to reveal that the iPhone 4 actually does drop calls slightly more than the 3GS, however, it’s only 1 call per 100 more than the 3GS which is an ever so slim difference. He then theorizes, that because the previous generation iPhone 3GS is the same shape as its predecessor the 3G, that people could continue to use their old cases or even go to the store to buy one of many available cases for the existing shape. The case, thus shielding the 3GS from a percentage of dropped calls. Many iPhone 4′s are still ‘naked’ due to the fact that the case manufacturers are still getting the cases out to the retailers with the new form factor products…interesting theory.

And to help us all test his theory, Steve is putting his money where his mouth is and buying everyone a free bumper who buys their iPhone 4 up until September 30th. You’ll be able to apply for the free case late next week at the Apple Store online.

Well, I think this was yet another good communication from Apple. Another successful exercise at openness and transparency. All of the information given was logical and now the media must move on to another topic…oil spill? Haiti? War? Yeah, those are definitely bigger than cell phone reception stories. What do you think?

The ad goes on to say what Adobe DOES NOT Love about Apple.

Now, I’m not going to write an extensive piece on Tech Titan Passive-aggressivism. This is simply meant to be an extension of the original article Apple, Adobe…The New Tech War?.

Many are trying to paint Apple as an evil corporate tech giant trying to control the world and its content. However, all of Apple’s developer tools for the devices in question (iPhone, iPad, iPod touch) are free of charge. Anyone can develop HTML 5 (Apple’s replacement for Flash video on these devices) for free. No licensing, no paid developer tools, no plugins. Adobe is the one who loses money if Flash finally dies its overdue death. Adobe is the Desktop Publishing industry’s Microsoft.

I’ve downgraded my Adobe “rating” from “I like them” to “I accept them.”

Steve, thank you for protecting the integrity of your products and the unparalleled user experience of your products. Keep up the good work!

Today, Adobe returned fire with a response slamming Jobs’ claims that Flash is unstable, insecure and hinders performance. Jobs further decried Flash as an outdated, closed technology that is not suited for mobile devices with touch screen interfaces. On the surface, these claims seem like in your face insults to Adobe and this technology platform that has been well established since the late 90′s.

The Facts
The truth is, Steve Jobs is right. From industry developers, consultants and techies across the web and around the world. Flash is not only dead, it has had its hey day and simply never caught on as it was intended to.
Since the late 90′s me and my tech buddies were dreaming of a day when all web sites would be 100% Flash based. HTML was dead (we thought) and today, there’s some amount of Flash on what seems like nearly every web site we visit, but those sites are still primarily HTML and Javascript based. Flash became the de-facto standard for showing cross platform, cross browser video on a web page.
So what’s the problem with Flash? Why hasn’t it truly taken over the world? Why has CNN, Wall Street Journal and many many other sites removed Flash based video from their web presences?

Because Steve Jobs is correct. Flash is difficult. The development tools, originally created by Macromedia (later acquired by Adobe in April of 2005) are cumbersome, unfriendly and non-standard to web developers. Flash, as a technology platform is CLOSED, you must rely on Adobe (a corporate monolith, slow to adapt) to update its tools, close security holes and support new hardware platforms. To view Flash on the web you must also install a 3rd party plugin for your web browser. If the plugin does not exist, you cannot view the content. This has been a confusing issue for users over the years.
Flash, as Steve Jobs implies, is an outdated technology, and Adobe with their “return fire” is trying to paint Apple as a controlling tech entity blocking out others’ technology for their own greed and corporate interests. In reality, all of the claims that Jobs made in his open letter are true and accurate, from a technical as well as user experience perspective. Apple simply wants to move forward away from closed standards and a technology that was needed in its day but has long since been deemed outdated.
So what do we do? What replaces Flash…especially video?
As I’ve read recently in a headline, it really was HTML5 that killed Flash, not Apple. HTML5 is cross browser, cross platform and requires no special plugins. It runs natively to a web browser, runs on existing iPhones, Blackberries, iPads and other smartphones and is an OPEN Standard.
So, Adobe, let it go. Let’s move forward. Flash is dead.

Well, a few weeks ago I was around my 1 year mark on the 2 year contract I had signed with AT&T when I got my iPhone 3G. So, I logged in to my online account, and, as I suspected, I didn’t have many upgrade options to get the newly released iPhone 3GS for a reasonable amount. Resigning myself to wait out the term of the contract and frustrated, I wrote the article about Apple, AT&T and iPhone’s with contracts being expensive.

Then, this past week, out of sheer morbid curiosity I signed in to my ebay account (of which I haven’t used in ages due to exorbitant fees and the PayPal monopoly they created) then proceeded to see what, if anything at all, a black, 16GB, iPhone 3G was going for. After all, if I could get enough for it, maybe it would be worth putting out another couple hundred to get the new phone and I was frustrated, the new toy was out and I wanted it…NOW.

It turns out, what my ebay searching showed, that a “contract” must be worth a couple hundred dollars because an OUT OF CONTRACT, Black, 16GB iPhone 3G (yes, previous generation) is going for around $275, USED! Because WITH a contract AT&T and Apple are still selling this model new for $99. So the contract is worth a couple hundred to someone. Buying an out of contract phone also allows you to jailbreak & unlock this phone and activate it freely with another carrier, e.g. T-Mobile.

Wow, I thought, if I could just get out of this contract… So I signed back in to my AT&T wireless account, clicked on “upgrade options” and voila! To my amazement and wonder, AT&T was offering the iPhone 3GS at the NEW CUSTOMER pricing of $199 and $299 for the 16GB and 32GB models respectively. Even for me, with still a year left on my previous contract. I think somebody wants me to upgrade…so of course I proceeded to do so as the planets were aligning in my favor.

So, I went to sell my 3G on ebay for $250 “Buy It Now” and it sold within hours. After seller fees and the free ground shipping I offered (that everyone seems to be offering nowadays), I took in roughly $220 for my year old, gently used, iPhone 3G.

I then went to the AT&T store who had just restocked 15 units of the Black, 16GB iPhone 3GS, paid my $199 + tax + $18 upgrade fee, totaling $250, and activated my shiny new iPhone 3GS.

It is very possible I could have gotten more for my iPhone 3G on ebay compared to the others I saw, but for $30 total a little ebay craziness and an extra year with AT&T I’m a happy camper. The phone is great and worth every penny. If anyone else has a similar story please post it here, I’d love to know about it.

AT&T is gaining over a quarter million new mobile customers every month from Verizon, Sprint, T-Mobile because of their iPhone exclusivity.

Meanwhile Verizon is begging Apple to allow them to sell SOMETHING! Have you read about that? Verizon’s not even ashamed to say they want to sell “a mobile Apple product” whatever that means.

Exclusivity contracts are ILLEGAL in Australia. That’s why my friend there got her brand new iPhone 3G, *FREE* with a 2 year contract, instead of $299. The $299 was a negotiation to get the customer.

AT&T Doesn’t have to negotiate since you can’t go to another carrier to get an iPhone.

Unfortunately, it only pays to limit a consumer’s choices.

Where are our anti-competitive laws? This is America!

Starting with the “it’s about time” features

Cut, Copy, Paste…it’s about time! After much too much time, the iPhone platform has gotten away without having what I believed to be basic functionality. Cut, Copy, Paste. My HTC 85xx from almost 4 years ago running Windoze Mobile had this! Anyway, it’s here, and it’s about as easy-to-use as they could make it. Beginning with a “double-tap” to select your text. This feature works automatically in all apps supporting plain text and web text. And if you make a mistake cutting, copying or pasting you can simply ‘shake’ the device to undo!

MMS Messaging…another smartphone standard NOT standard on the iPhone, Multi-Media Messaging or (MMS). The iPhone will soon get this functionality as well. Breathing an “it’s about time” sigh.

Stereo Bluetooth…trying to hold back my excitement to express a little frustration…It’s about time Apple!  Although, it will only work on a new iPhone rumored to come out in the summer.  Ok, this feature, I believe, has been a key detractor in getting someone to switch to the iPhone.  Adding this one will clearly move the iPhone into that “finally, now it does what I want, so I can switch” category.  Even though I wish I could put this under the “nifty new stuff” category, I can’t, this one is long overdue no matter how you look at it.

Ok on to the nifty new stuff

Subscriptions. Starting with iPhone OS 3.0 you will now be able to pay for apps via a subscription model. This is a common billing method for app developers on other mobile platforms and is long overdue. This in itself will open up a world of opportunity for would-be iPhone developers and should prove to be a real opportunity for even more growth for the iPhone’s market.

Bluetooth. Developers will now be able to interact intimately with bluetooth devices from their apps. This is sure to open up the iPhone to additional uses such as scientific research, external device control, medical purposes. For example, a demonstration from LifeScan showed their bluetooth glucose meter wirelessly communicating with a diabetes management application running on the iPhone. Expanded Bluetooth capabilities also include peer-to-peer connectivity without the need for availability of a wi-fi network.

Push notifications. iPhone apps can now take advanatage of a long awaited feature…Push Notifications. Have a message waiting somewhere other than email? An event or task? Custom alerts? You can now be notified without being logged into these services independently. I suspect a new version of the iPhone Facebook App, for example, to be updated with this functionality.

In-game voice chat. The iPhone has found a secondary and very powerful market as a mobile gaming platform. The new capability of in-game voice chat is sure to solidify the leadership position in this key market and enhance the mobile gaming experience, making it feel more like console gaming platforms that use similar “in-game voice” features.

Spotlight.  Apple has brought their universal search technology to the iPhone.  Adding search to almost all of the built-in iPhone apps, also added a “Spotlight” app allowing you to search the entire device in one place.  This is a very powerful, practical feature…I wonder how fast it will be.

Still missing

3G bluetooth tethering.  Another battery draining, AT&T network resource hogging feature.  I took my MacBook Pro and my 3G iPhone to a business meeting with a client at a cafe and couldn’t access the Internet.  This was inconvenient and somewhat embarassing considering I am a technology consultant by trade. Yet another capability my Windows Mobile device had 4 years ago, but the ‘cutting edge’ iPhone does not. As much as I love my iPhone I will continue to rip on my favorite technology company for blatantly leaving out a key capability of a modern smartphone.

Flash.  Another understanding is that Apple did not want limited Flash capability on the iPhone as is available on other smartphones.  The iPhone is being touted as a mobile computing platform.  I do believe Apple is working with Adobe on delivering a more complete version of Flash.

Overall, the iPhone is a great phone.  In most respects it is cutting edge, friendly and even fun to use.  The new features and capabilities unveiled today make it a more complete, well-rounded solution.  If the pricing stays the same, I think whatever new phone is being released this summer will be a hit!

iPhone 3.0 is great, when can I get my hands on it?

Developers will get a beta release of the iPhone 3.0 SDK today.  However, users will not be able to take advantage of iPhone OS 3.0 until it is released this summer.  The update will be free to all iPhone owners and will cost $9.95 for iPod Touch owners.